Worforce Development & Community Education - Spring 2020

26 | Visit us online at www.sunywcc.edu/wdce Textbook Required Mock Interview Workshop Make a winning impression by using verbal and non-verbal techniques to highlight your strengths. This interactive class will discuss proper interviewing etiquette, how to respond to difficult questions, the importance of researching the prospective employer, and follow-up procedures after the interview. Resumes will be reviewed and evaluated. Practice interviewing and get individualized feedback. Bring a printed copy of your current resume and cover letter. CE-JBPRP 2023, 1 Sat., Mar. 7, 1:30-5:30 pm, KNC-2, $50. H Cuevas. #15179 Assertive Communication Skills in the Workplace Are you shy about speaking up? Learn how to successfully communicate by developing winning speech patterns, focusing on the audience, and rehearsing! Discover techniques to get your point across in a credible and self-assured manner. Through simple exercises, learn to voice your opinions, avoid interruptions, and make valuable contributions.  CE-PRSDV 2065, 2 Sat., May 2 & 9, 8:00 am- 12:30 pm, KNC-2, $95. H Cuevas. #15183 Public Speaking with Ease Develop proficiency in public speaking through techniques, practice, and feedback. Each participant will deliver five speeches, each falling into a traditionally recognized category: anecdote, informative, persuasive, virtue, and tribute. You will also learn the dramatic art of oral interpretation by reading from prepared texts. CE-COMM 2004, 6 Wed., Jan. 22-Feb. 26, 7:00-9:00 pm, KNC-3, $125. S Horowitz. #15164 The Power of Public Relations This course focuses on learning the communication skills necessary to create and maintain a positive image for a company or individual. Tools such as press releases, newsletters, public appearances, and the internet will be discussed. Develop skills for working under pressure and answering difficult questions. CE-BUS 2081, 3 Tues., Apr. 7-21, 6:00-8:00 pm, Room TBD, $60. S Slosberg. #15219 Business Writing that Counts! Make every word count and get the business results you seek! Develop your writing skills for the business world and learn to create documents (proposals, reports, letters, emails, and agendas) that will give you that extra edge in the workplace. Review basic writing concepts (spelling, grammar, and punctuation), and get an overview of the most common business documents. CE-WRITG 2054, 2 Sat., May 2 & 9, 1:00-5:30 pm, KNC-3, $95. H Cuevas. #15184 CORPORATE TRAINING RESOURCES FOR BUSINESS AND MANAGEMENT The Professional Development Center is a great place for you or members of your team to continue their professional development and enhance necessary business skills. Westchester Community College provides high quality programs with convenient and affordable options for workforce development and continuing education. We offer a variety of training programs which can be customized to your organization’s needs and delivered on your schedule. Flexible options include providing on-site training at your location or the Gateway Center located at our Valhalla campus. Successful programs include topics related to:  Transforming the Customer Experience  Business Process Management  Essentials of Brand Strategy and Implementation  Change Management & Leadership Development  Supervisory Skills for New Managers  And many others We also offer professional skills development classes on campus, including:  Essentials of Management  Project Management and PMP & CAPM Prep  Computer Technologies/Office Productivity  Effective Business Communications  Medical Billing / Medical Coding  And many more For further information regarding the Professional Development Center Contact Jim Irvine, Director of Corporate Education and Continuing Professional Education 914-606-6658, email us at james.irvine@sunywcc.edu or pdc@sunywcc.edu, or visit www.sunywcc.edu/pdc EASY WAYS TO REGISTER 5 PHONE FAX MAIL ONLINE IN PERSON SEE PG. 71 FOR DETAILS Register Early! Classes are cancelled for under-enrollment several days in advance. We recommend that you register ONE week in advance of the course start date.