CFEE Guidebook

33 BUILDING FINANCIAL CAPABILITY THROUGH FINANCIAL COACHING Credit Counseling Financial Counseling Association of America WEB https://fcaa.org/ PHONE 800-450-1794 The Financial Counseling Association of America is a professional organization of financial counselors. Its member agencies are available to assist consumers with financial counseling services of all kinds, as well as debt management plans for the repayment of unsecured debts. National Foundation for Credit Counseling WEB https://www.nfcc.org/ PHONE 800-388-2227 The National Foundation for Credit Counsel- ing (NFCC) is a network of nonprofit credit counseling agencies that provide a wide range of services to consumers, including debt counseling, housing counseling, first-time homebuyer assistance, and reverse mortgage and foreclosure prevention counseling. The NFCC maintains rigorous certification criteria for all of its member agencies to assure that counselors are highly qualified and reputable. GreenPath Financial Wellness WEB www.greenpath.org PHONE 800-550-1961 GreenPath is a nationwide nonprofit with 50 offices across the country. It is one of the member agencies of the NFCC. The organi- zation provides a range of resources to help households and individuals attain financial wellness, including credit counseling, debt management, bankruptcy support, and student loan counseling. Consumer Information Resources Consumer Financial Protection Bureau WEB www.consumerfinance.gov The Consumer Financial Protection Bureau (CFPB) is an agency of the United States gov- ernment responsible for consumer protection in the financial sector. The primary role of the CFPB is to be a single point of accountability for enforcing consumer protection laws relat- ing to banks, finance companies, and other financial service organizations. Consumers can contact the CFPB to file a complaint about a financial product or service, or to get information about other consumer protection issues. APPENDIX 1 RECOMMENDED RESOURCES