SUNY WCC - Student Handbook 24-25

many facets of our admissions and recruitment efforts. They’ll conduct campus tours for prospective students, visit area high schools with admissions counselors, participate in Open House events, provide admissions and registration assistance, correspond with incoming students, and contribute to an array of special events and activities. This is a selective program. Interested students should contact the Office of Admissions at 914-606-6735. More information is available online at www.sunywcc.edu/admissions/step-up. Appealing a Final Grade Students are expected to discuss their academic progress during the semester in which the grade is earned with the faculty member. If necessary, the student may consult with the Chairperson of the faculty member’s department. If, at the conclusion of the semester, a student believes that the final grade awarded was unfairly determined, the student has a right to pursue a formal appeal of the grade using the steps outlined below. It should be noted that the student may bring one support person to any or all of the meetings during the appeals process. * *The student must submit a completed/notarized WCC FERPA Release of Information Form and list the support person as someone who is eligible to have access to the student’s records prior to an appeal meeting. This form can be obtained in the Registrar’s Office or on the Registrar’s web page. Step 1: Appeal to the Faculty Member The student must request a meeting with the faculty member no later than the third week of the fall or spring semester following the term in which the grade was earned. Failure to do so will forfeit the appeal. The request must be made via email to the faculty member’s WCC email address. The faculty member is expected to grant this request for a meeting within ten business days of the request. The faculty member and student shall communicate to earnestly strive to resolve the problem (either in person/telephone or electronically/virtually). If an agreement is not reached, the Grade Appeal Form should be filled out by the student and faculty member in order to initiate Step 2 of the process. Note: If an in-person meeting was not possible the student should submit any email correspondence regarding the appeal to the Department Chair in addition to the Grade Appeal form. Step 2: Meeting with the Department Chair The student shall request a meeting with the Department Chair if: • The faculty member is unavailable (i.e., Step 1 was not able to be completed), or • Step 1 did not result in an agreement between the faculty member and the student. The request to meet with the Department Chair must be made no later than the sixth week of the fall or spring semester following the semester in which the grade was earned. The Chairperson will make sure that the faculty member has completed his or her portion of the form and then schedule a meeting (with the student and faculty member) in a timely manner. The Chairperson, faculty member, and student shall communicate (either in person/telephone or electronically/virtually) and will act in a determined manner to address and resolve the underlying issues mentioned in the appeal. However, if the faculty member and student remain at an impasse AND the student indicates an intention to continue to pursue the issue, the Department Chair will complete the appropriate section of the form and forward it to the Dean of the School (in which the course is affiliated), thus initiating Step 3 of the Grade Appeal Process. However, if the appeal is resolved to the student’s satisfaction, and the faculty member agrees to change the grade, then the faculty member should change the grade using the standard grade form. In all cases, all paperwork associated with Step 2 of this process should be filed with the Dean’s Office as an official record of the resolved appeal. Step 3: Meeting with the Dean If a resolution is not agreed upon in step 2, the student must request a meeting with the Dean of the School (in which the course is affiliated) within ten business days of the conclusion of Step 2. The Dean will investigate the matter, meet with the Department Chairperson, the faculty member, and the student in order to work towards a mutual agreement of the appeal. This meeting can take place in person/telephone or electronically/virtually. However, if the faculty member and student remain at an impasse AND

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