Visit us online at www.sunywcc.edu/wdce | 10 CAREER & WORKFORCE TRAINING IN-PERSON Electrocardiography (ECG) Introduction to the techniques necessary to perform a twelve-lead electrocardiogram, troubleshoot technical problems, and identify normal and common abnormal rates. Prerequisite: Infection Control for Phlebotomy Students. Upon successful course completion, students are eligible to take the Certified ECG Tech Examination offered by the NHA. For more information, call 914-606-7400 or email ossining@sunywcc.edu At SUNY Westchester Ossining: CE-HCARE 2007OS, M/W, June 3-July 3, 3:00-6:00 pm, $515 (+ textbook). #3708 Medical Administrative Assistant Training Learn how to keep healthcare offices running efficiently and effectively. Upon successful course completion, students are eligible to take the Certified Medical Administrative Assistant (CMAA) exam offered by the National Healthcareer Association. REMOTE Sec. A: CE-HCARE 2063OS, T/W/Th, May 28-Aug. 22, 6:00-9:30 pm, $1725 (+ textbook). #3709 To register, call 914-606-7400 or email ossining@sunywcc.edu IN-PERSON Phlebotomy Certificate Program Introduces basic concepts of the procedures used for obtaining blood from veins and capillaries and the use of equipment and types of blood tubes. Includes Phlebotomy Practicum for no extra charge. Prerequisite: Infection Control for Phlebotomy Students. Earn a SUNY Westchester Community College certificate. To register, call 914-606-7400 or email ossining@sunywcc.edu At SUNY Westchester Ossining: CE-HCARE 2044OS, 8 T/Th, July 2-30, 3:00-7:30 pm. $1214 (+textbook). #3710 Are you interested in the LPN (Licensed Practical Nurse) Program at Ossining? For more information, call 914-606-7400 or email ossining@sunywcc.edu IN-PERSON Phlebotomy Practicum For students who have already completed the Phlebotomy Certificate Program. Under the supervision of a certified phlebotomy instructor, receive hands-on experience in phlebotomy and practice venipuncture and capillary sticks on each other in accordance with regulations of the NHA. Prerequisite: Infection Control for Healthcare Programs and Phlebotomy Training Program. Note: completion of 30 live sticks required to sit for the NHA Certified Phlebotomist Examination. For more information and to register, call 914-606-7400 or email ossining@sunywcc.edu At SUNY Westchester Ossining: CE-HCARE 2045OS, 13 Tues., Aug. 6-Oct. 15, 3:00-7:00 pm. #3711 IN-PERSON ECG and Phlebotomy Technician Gain additional skills for routine patient care treatments including ECG, phlebotomy, simple lab tests, and infection control. Upon successful completion of the course, students are eligible to take certification exams offered by the NHA. To register, call 914-606-7400 or email ossining@sunywcc.edu At SUNY Westchester Ossining: CE-HCARE 2080OS, Sa/Su, June 1-Aug. 25, 9:00 am-3:00 pm, $1894. #3712 IN-PERSON Certified Nursing Assistant NYS approved training for nursing assistants. Prepare for employment in hospitals and nursing homes. Includes classroom work and clinical experiences at a local nursing home. Admissions application and interview required; application due date is May 17. To apply and register call 914-606-7400 or email ossining@sunywcc.edu At SUNY Westchester Ossining: CE-HCARE 2001OS, $1977 (+ textbook/workbook). Sec. A: Sat., June 1-Sept. 14, 9:00 am-4:00 pm, #3713 Sec. B: T/Th, June 4-Aug. 22, 9:00 am-3:00 pm, #3714 IN-PERSON NYS Emergency Medical Technician (EMT) Refresher Course The EMT-Basic refresher course allows New York City-area Emergency Medical Technicians to renew their certification. The course is designed to help the EMT refresh previously learned material and learn the latest and most updated information on protocol changes and policy. At SUNY Westchester Valhalla: CE-HCARE 2058, 9 T/W/Th, June 4-July 18, 6:00-10:00 pm (skip 6/19 & 7/4) #3815 HEALTHCARE PROCESS MANAGEMENT CORPORATE CLASSES Process Optimization in Healthcare Serve more patients and improve all measures of quality! In an environment filled with technological, regulatory, and administrative change—and a pandemic—hospitals and practices must serve significantly more patients while accepting lower reimbursement. It is a “business” model that would not work for most businesses. This workshop will equip you with the tools and techniques you need to better understand your processes and implement lasting solutions. 13 CPEs. Call 914-606-6658 for more information. Improving the Patient Experience: Best Practices for Improving Patient/Family Satisfaction and HCAHPS Scores Clinical outcomes have always been the most important measure of patient satisfaction. In today’s healthcare business environment, payers, patients, and healthcare leadership demand a more holistic view of patient engagement. The definition of high quality has been expanded to include greater emphasis on wait times, communication, the environment and more. This course will challenge you to rethink patient interactions and how to implement measurable improvements to patient satisfaction. 13 CPEs. Call 914-606-6658 for more information. Data Analytics for Healthcare Leaders: Integrating Statistics & Experience to Drive Your Business Decisions Hidden in existing systems (block scheduling, practice management, talent management, etc.) are treasure troves of information that will enable you to improve revenue capture, to reallocate resources from underutilized units to emerging areas of need, and to significantly improve clinical and non-clinical outcomes. This seminar will arm you with the tools and strategies to determine which data are vital, ask the right questions of analysts who support you, interpret results to make good business decisions and effectively communicate your conclusions to varied audiences. Call 914-606-6658 for more information.
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