Tuition Refund Appeal
What is a tuition refund appeal
A Tuition Refund Appeal is the process of determining if a student is eligible for a tuition refund based on extenuating circumstances beyond his/her control preventing attendance or completion that occurred during a given term. Students who complete their coursework and earn valid final grades cannot submit a tuition appeal for a balance waiver or tuition refund.
You have 1 year from the last day of instruction for the semester you are filing the Tuition Appeal for. Before you decide to apply for a refund, please review the refund policy and guidelines to determine if you have met the criteria. https://www.sunywcc.edu/admissions/bursars-office/refunds/
If you are considering filing an appeal based on MEDICAL CIRCUMSTANCES, please visit the Medical Refund Policy Page.
What are appropriate circumstances for an appeal?
- Death of the student or of an immediate or very close family member: (parent, child, spouse, domestic partner, sibling or grandparent) Submit a copy of the death certificate, obituary or death notice. Documents must clearly indicate the relationship of the deceased to the student.
- Call to active military duty: A copy of the official deployment/reactivation notice. Deployment and reactivation dates must be within the semester you are appealing.
- An accident that prohibited your continued attendance: Accident report must be provided.
- Severe family circumstance/hardships: Supporting documentation of hardship must be provided.
- Illness or Injury of immediate family member for whom you provided care: (parent, child, spouse, domestic partner, sibling or grandparent) A letter from your family member’s medical provider on their letterhead indicating the dates of illness and naming you as the primary caregiver. The letter must be signed by the medical provider. The medical condition does not need to be disclosed to the committee. Copies of invoices, appointment confirmations, statements of insurance payments etc. are not acceptable documentation.
These are some of the circumstances that will NOT be considered for an appeal:
A.) Incomplete documentation (Documentation is required for ALL appeals).
B.) Missed deadline for submitting an appeal.
C.) Change in employment.
D.) Misunderstanding of start date and classes. Failure to consult the academic calendar and payment liability guidelines before registering. Failure to meet published dates and deadlines regarding registration, payment, drops and withdrawals.
E.) Inability to transfer a course(s) to another college/university.
F.) Failure to seek academic and/or financial advisement before registering.
G.) Dissatisfaction with a course content, scheduled meeting time, location, mode of instruction, professor or grade.
H.) Your account has NOT been turned over for collection/litigation or NOT in the collection process.
I.) Involuntary Withdrawals will NOT be considered by the Tuition Appeals Committee.
J.) Dismissal for academic or disciplinary reasons.
K.) Discontinued attendance or failure to attend a course(s) at all. Students are responsible for officially dropping or withdrawing from courses.
L.) Failure to follow college policies and procedures available for review within the college’s handbook, catalog or @mywcc.suny.edu.
M.) A tuition liability resulting from Late Registration (on or after the first day of the session, regardless of attendance).
N.) Failure to review registration information for accuracy, tuition and payment policies.
What do I need in order to file a tuition refund appeal?
- Complete the Tuition Appeal Form and Personal Statement explaining the circumstances surrounding your request for a tuition appeal
- Third party documentation supporting your statement/appeal
- Without supporting documentation your appeal will be denied.
How can I file the tuition refund appeal form?
- You can submit your appeal online by accessing the online Tuition Appeals Request Form Instructions. Appeals will be reviewed within 45 business days of receipt
PLEASE NOTE: A filed appeal DOES NOT grant approval. If an appeal is granted, it is for a one-time courtesy and future appeals will NOT be granted.
If you have received Financial Aid, you MUST consult a Financial Aid Counselor before submitting the Tuition Refund Request Form.